FREQUENTLY ASKED QUESTIONS
DO YOU OFFER A TRIAL MEMBERSHIP IF I’M NOT SURE THAT I WANT TO JOIN?
We offer a free 5 Day Pass to give you the opportunity to try our equipment, take classes and enjoy the facilities.
I HAVEN’T HIT THE GYM IN YEARS. HOW CAN I GET BACK INTO A ROUTINE?
The first step to get motivated is to find a gym that makes you feel comfortable. We offer state of the art facilities, luxurious amenities and top of the line equipment to offer our members a great experience and keep them motivated to keep coming. We offer virtual training and live classes for all levels.
I HAVE SOME FRIENDS VISITING. DO YOU OFFER GUEST PASSES?
Yes, each member can bring an unlimited number of guests who can enjoy free 5 Day Passes. If guests need more than 5 Days they can look into Daily or Weekly Drop In Rates.
HOW DO I CHANGE / SUSPEND OR CANCEL MY MEMBERSHIP?
A Regular membership can be suspended for 90 days.
A Seasonal membership may be suspended for a longer period of time.
There are no cancellation fees.
Changes, suspensions or cancellations may be done online, in person or by phone.
WHAT OTHER FEES DO YOU CHARGE?
We have three fees:
Initiation Fee. It is a one time charge when you join and it includes your first year annual fee.
Monthly Fee. This is your recurring monthly charge based on the membership type you choose.
Annual Fee. It is an annual charge that starts on year 2 and it is for equipment upkeep, facility maintenance and periodic upgrades.
WHAT IS INCLUDED IN MY MEMBERSHIP?
All members have unlimited access to the facilities, group exercise classes, child care, sauna, hydro massage, functional training, virtual training, water and towel service. All perks with no extra fees.
For any other inquiries please reach out to any of our front desk associates. They will be happy to assist you.